Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:
PALK PUBLISHING (PVT) LTD
Publisher of The North-Eastern

2. Scope of This Policy

This policy applies to:
- Visitors to our website
- Email subscribers
- Readers interacting with our print and digital publications
- Individuals communicating with us by email or other means

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Subscription and Communication Data

- Full name
- Country of residence
- Email address

b. Technical and Usage Data

- IP address (anonymised where possible)
- Browser type and version
- Device and operating system
- Pages visited, session duration, interaction behaviour

4. How We Use Personal Data

We use personal data for the following purposes:
- Delivering newsletters, articles, magazine issues, and editorial updates
- Informing subscribers about developments related to the magazine
- Improving website functionality, performance, and content quality
- Analysing readership trends and engagement
- Ensuring website security and preventing misuse

5. Legal Basis for Processing

We process personal data under the following legal bases:
- Consent (GDPR Article 6(1)(a)) for email subscriptions and marketing communications
- Legitimate interests (GDPR Article 6(1)(f)) for analytics, security, and editorial improvement
- Legal obligations (GDPR Article 6(1)(c)) where required by law

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Detailed information is provided in our separate Cookies Policy. Where required, non-essential cookies are used only after obtaining user consent.

7. Third-Party Services

We use the following third-party services:
- Google Analytics
- Microsoft Clarity
- Meta Pixel

These providers may process data outside the European Economic Area (EEA). Appropriate safeguards, including Standard Contractual Clauses, are in place to protect personal data.

8. Data Sharing

We do not sell, rent, or trade personal data. Data may be shared only with trusted service providers acting on our instructions and subject to confidentiality and data protection agreements.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:
- Subscription data is retained until you unsubscribe or request deletion
- Analytics data is retained according to provider retention policies

10. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure.

11. Your Rights Under GDPR

If you are located in the EU or EEA, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

Requests may be submitted using the contact details below.

12. Email Communications

All marketing emails include an unsubscribe option. You may withdraw consent at any time without affecting prior lawful processing.

13. Print Publications

Personal data provided in connection with print subscriptions, surveys, or correspondence is handled in accordance with this Privacy Policy and used solely for editorial and subscription-related purposes.

14. Children’s Privacy

Our publications and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

15. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will be available on our website and upon request.

16. Contact Information

For questions or requests relating to this Privacy Policy, please contact:

PALK PUBLISHING (PVT) LTD
Publisher of The North-Eastern